For the Neat Pulse Pro, you can choose to extend the warranty to 1 year, 3 years, and 5 years. The difference is only in the period of the year. This Service Contract includes Neat Pulse Control, Neat Pulse Care, and Neat Pulse Cover. “Neat Pulse Cover” provides an extended warranty for Covered Equipment.
- Your Neat Pulse Service Contract (all levels) includes access to the Neat Pulse Control cloud management and monitoring service for your Covered Equipment.
- Neat will provide you with Neat Pulse Care, which provides priority access to e-mail-based technical support for Covered Equipment. Neat Pulse Care may include assistance with installation, launch, configuration, troubleshooting, and recovery (excluding data recovery); interpreting system error messages; and determining when hardware service is required.
- EXCLUSIVELY For Neat Pulse Pro customers, if during the Service Contract Term, you submit a valid claim by notifying Neat that a defect in materials and workmanship has arisen in the Covered Equipment& Neat determines that the product is covered by this warranty, Neat will (at its option) repair or replace it. It includes advanced hardware replacements and priority shipments (next day* in some countries).
Contact us for inquire:
M: +62 818-800-177
E: sales@aquila-data.id
E: info@aquila-data.id
E: inquire@aquila-data.id
Website: www.aquila-data.id
LinkedIn: Aquila Data Indonesia
IG: aquiladata
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